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FAQ ​

Why is my Discoveries feed empty? ​

You almost certainly have no scrobble link. Media has the play history; it cannot tell which of it is yours.

Why did re-importing my library not fill the Added feed? ​

Because "added" uses Plex's timestamp for when the album entered the library, not when Media last saw it. That is deliberate — otherwise every rescan would flood the feed with your entire collection.

An album I have owned for years showed up as a discovery ​

That is correct. Discoveries means first ever played, not newly acquired.

My manual correction disappeared ​

Enrichment overwrites values supplied by sources. Corrections need to happen upstream or in the matching rules. See Sources.

Two pressings of the same album show as one ​

That is the canonical layer working as intended. If two genuinely different releases have been merged, an admin can split them in Administration → Duplicates.

An album says it is linked but will not play ​

Linked and playable are different facts. The Plex item is known but currently missing or unreachable. See Canonical records.

Data has stopped updating ​

Check Administration → Task history. A scheduled job that failed to register at start-up never runs and is silent about it — task history is what distinguishes "never ran" from "ran and failed".

What is deemon? ​

A separate, third-party project that happens to live alongside Media. It is not part of the product and is not documented here.

Media — Blue Sapphire Software.